Terms & Conditions
1. Account Registration
- Provide accurate details (name, email, etc.) when signing up. Update info promptly if it changes (e.g., new shipping address for plush toys).
- You’re responsible for your account password. Notify us immediately of unauthorized activity (e.g., unrecognized keychain orders) to secure your account.
2. Orders & Payment
- After payment, we review orders (check stock: e.g., cartoon keychains, character plastic figures) within 1 business day. Orders are confirmed once shipped.
- Prices are final at checkout. We accept credit cards, PayPal, etc. Failed payments require verification; unpaid orders are canceled automatically after 24 hours.
- No cancellations for personal reasons post-confirmation (unless out of stock). Forced cancellations incur a 5% fee (covers packaging/prep costs).
3. Products & Shipping
- Product details (size, material, safety notes) follow the product page. Minor color variations (e.g., plush toy fabric) are normal due to lighting.
- Shipping adheres to our Shipping Policy. Provide a complete delivery address—our facility (1270 Burnham Ave, Las Vegas Nevada 89104) is not for delivery. A $5 re-shipping fee applies for wrong addresses.
4. Returns & Exchanges
- Eligibility: 30-day returns (unused, original packaging intact); 15-day exchanges for quality issues (e.g., broken keychain clips, torn plush seams).
- Costs: We cover shipping for quality/wrong items. For personal reasons (e.g., size regret), you pay return shipping + a 3% restocking fee.
- Ineligible Items: Used, stained, or unboxed plush toys/plastic figures are not accepted.
5. Liability & Updates
- We’re liable for product defects but not for damage from misuse (e.g., chewed plush toys, bent keychains).
- Terms may update—changes are posted on our site. Continued shopping signifies acceptance.